Welcome to the HealthHub

Welcome to our website, we hope that you will find it helpful and informative.

This site will inform you of the homeless healthcare services we offer.

The HealthBus Hub CIC (HealthHub) is an independently run specialist health service, providing accessible and appropriate healthcare to people experiencing homelessness. The HealthHub is a trading subsidiary of the HealthBus Trust. 

WAYS WE PROVIDE HELP

HOMELESS AND NEED HELP?

CONTACT: 07395 560343 [email protected]

GP SERVICES: please phone your own surgery or 111.

EMERGENCIES: 999

Our Vision and Ethos

To reduce health inequalities and develop world class expertise in homeless health through multidisciplinary partnership working. We deliver this in a safe and non-judgemental environment.

Our Mission and Values

We provide accessible, high-quality, patient-centred healthcare for people experiencing homelessness. Every person has an equal right to effective and evidence-based healthcare in a non-judgemental environment.

HELP! I NEED TO SPEAK TO SOMEONE BUT THE HEALTHHUB IS CLOSED

Call your GP surgery OR Call 111 when we are closed to speak to an NHS professional on any urgent or medical issue. Calls are free from landlines and mobiles.

Emergency

If you have an emergency, please call 999

Medical emergencies can include: Loss of consciousness, An acute confused state, Fits that are not stopping, Chest pain, Breathing difficulties, Severe bleeding that cannot be stopped, Severe allergic reactions, Severe burns or scolds.

Urgent Care Centre

Urgent treatment centres are a facility you can go to if you need urgent, medical attention, but it’s not a life-threatening situation.

Urgent care Centre Bournemouth & Poole

Mental Health Crisis?

You should call 999 or go to A&E, if you or someone you know, experiences, a life-threatening medical or mental health emergency. These are cases where there is immediate danger to life or physical injury. A mental health emergency should be taken as seriously as a medical emergency. If you feel like you may be close to acting on suicidal thoughts or have seriously harmed yourself, you should call 999 or go to A&E directly if you need immediate help and are worried about your safety.

Services and Advice

It’s important to use any A&E only for serious injuries and major emergencies.

WHO WE ARE

The HealthHub is a trading subsidiary of the HealthBus Trust and delivers essential medical and clinical care. We seek to bring hope, dignity and enable positive change for people experiencing homelessness. We partner with clinical and non-clinical teams to create a wrap-around service that supports people with their physical, mental health and addiction issues as they recover from homelessness. 

CONCERNED ABOUT SOMEONE WHO IS EXPERIENCING HOMELESSNESS?

If you are worried about someone you’ve seen sleeping rough/homeless in Bournemouth, Christchurch and Poole, you can alert BCP Street Outreach Service by emailing b&[email protected] by calling 01202 315962, or through the national “Streetlink” app.


“This service saved my life when I was living on the streets. I was a mess and had given up. The HealthBus Team were so kind to me and have helped restore my hope in people. I have a long journey ahead out of addiction but am getting the help and support I need”.

Bill, aged 37, was sleeping rough during the winter months but has now been placed in temporary emergency accommodation due to the Covid Pandemic.

The HealthBus and HealthHub are vital members of Homelessness Partnership BCP, a local partnership in Bournemouth, Christchurch and Poole to help prevent people from losing their homes and escape homelessness in all its forms, whether hidden sofa surfing or visible rough sleeping. More than 40 local organisations have signed the charter saying they share the partnership commitment to end homelessness across the area, by ensuring everyone has a safe place to live that they can call home. The Partnership has a Homelessness Reduction Board (HRB) that brings leaders together from Council, NHS, Police, Probation, social housing, voluntary and faith groups to ensure activity is joined up and making a real difference.

Partnership Providers