How to book an Appointment

There are a number of ways you can book an appointment to see our team. 

Telephone the reception team on
07395 560343 when the HealthHub is open to book an appointment.

opening times

Email the Healthbus with your name, contact number and the name of the person you would like to see.

[email protected]

CONTACT: 07395 560343 [email protected]

GP SERVICES: please phone your own surgery or 111.


Our Vision and Ethos

To reduce health inequalities and develop world class expertise in homeless health through multidisciplinary partnership working. We deliver this in a safe and non-judgemental environment.

Our Mission and Values

We provide accessible, high quality, patient-centred healthcare for people experiencing homelessness. Every person has an equal right to effective and evidence-based healthcare.


Call your GP surgery OR Call 111 when we are closed to speak to an NHS professional on any urgent or medical issue. Calls are free from landlines and mobiles.


If you have an emergency, please call 999

Medical emergencies can include: Loss of consciousness, An acute confused state, Fits that are not stopping, Chest pain, Breathing difficulties, Severe bleeding that cannot be stopped, Severe allergic reactions, Severe burns or scolds.

Urgent Care Centre

Urgent treatment centres are a facility you can go to if you need urgent, medical attention, but it’s not a life-threatening situation.

Urgent care Centre Bournemouth & Poole

Mental Health Crisis?

You should call 999 or go to A&E, if you or someone you know, experiences, a life-threatening medical or mental health emergency. These are cases where there is immediate danger to life or physical injury. A mental health emergency should be taken as seriously as a medical emergency. If you feel like you may be close to acting on suicidal thoughts or have seriously harmed yourself, you should call 999 or go to A&E directly if you need immediate help and are worried about your safety.

Services and Advice

It’s important to use any A&E only for serious injuries and major emergencies.