Opening Hours

Monday: Closed

Tuesday: Closed

Wednesday: 16.00 – 20.00

Thursday: 8.30 – 12.30

Friday – Closed

Saturday – Closed

Sunday – Closed

If you are worried about someone you’ve seen sleeping rough/homeless in Bournemouth, Christchurch and Poole, you can alert BCP Street Outreach Service by emailing b&[email protected] by calling 01202 315962, or through the national “Streetlink” app.


Call your GP surgery OR Call 111 when we are closed to speak to an NHS professional on any urgent or medical issue. Calls are free from landlines and mobiles.


If you have an emergency, please call 999

Medical emergencies can include: Loss of consciousness, An acute confused state, Fits that are not stopping, Chest pain, Breathing difficulties, Severe bleeding that cannot be stopped, Severe allergic reactions, Severe burns or scolds.

Urgent Care Centre

Urgent treatment centres are a facility you can go to if you need urgent, medical attention, but it’s not a life-threatening situation.

Urgent care Centre Bournemouth & Poole

Mental Health Crisis?

You should call 999 or go to A&E, if you or someone you know, experiences, a life-threatening medical or mental health emergency. These are cases where there is immediate danger to life or physical injury. A mental health emergency should be taken as seriously as a medical emergency. If you feel like you may be close to acting on suicidal thoughts or have seriously harmed yourself, you should call 999 or go to A&E directly if you need immediate help and are worried about your safety.

Services and Advice

It’s important to use any A&E only for serious injuries and major emergencies.